Frequently Asked Questions
Q. Where are you located?
A. 734 N. Progress Drive Medina, Ohio 44256
Q. Can I register for a class online if I’ve never taken gymnastics?
A. Yes, you can. You simply must meet the age requirements for each class. Register in our client portal through our website, and take a beginner age appropriate class!
Q. How do I register?
A. Visit our online portal and register easily and seamlessly. You may also contact our front office for any assistance with registering for any class. Walk-ins are welcome too if we have space!
Q. What are your class ratios?
A. Ratios are (6:1) for ages 18 months to five years of age instructional gymnastics and (8:1) for ages 6+ classes.
Q. What are your minimum class sizes?
The minimum class size is 3 children and we reserve the right to cancel any class that does not meet the minimum number of children. You are more than welcome to join a class at anytime as long as there are available spots in the class. We will prorate the tuition accordingly.
Q. What are your arrival and pick up policies?
A. Be sure your student arrives at the very least 5 minutes before his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car.
Q. What is your make-up policy?
A. Because of our strict student to teacher ratio, missed classes will not result in make-up classes, prorated tuition or refunds. No refunds for classes missed including scheduled holidays.
Q. What age can my child(ren) start instructional gymnastics classes?
A. 18 months is an appropriate age for our 18 month-2 year old class. If your child is walking and crawling sooner, and is capable of taking a class at twelve months, this would be the soonest we would allow any mommy and me type of instruction. A physician would have to clear your child for activities before the age of 18 months. Please bring a doctor’s clearance of good health form for participation and hand it to our front office.
Q. What age can my child(ren) start yoga classes?
A. We offer kids yoga from ages 3-6 and 7-16.
Q. What are your closing policies?
A. Please check our social media for any closing updates. If you are currently an enrolled member through our parent portal, you may receive a text option for any closings if you checked this off in your portal (please check with your portal to make sure you have this checked off if you’d like text messages from us for any major announcements). Most of our announcements will always be placed on our social media pages (Facebook, Twitter and/or Instagram). Be sure to check our social media often for up to date information.
Our gym closes for a week in the summer and a week in the winter, as well as for all other major holidays other than 4th of July when we host camp. Check our website calendar for closings as they will slightly vary from year to year, but we will always close for one week in the summer and one week in the winter. We are closed on: 4th of July (except for summer camp), Thanksgiving Day and Break (Thursday-Sunday), Christmas Eve, Christmas Day, New Year’s Eve, New Years Day, Labor Day, and Memorial Day. There are no make-ups for these days. These are all dates scheduled into our program. Fall classes always start after the Labor Day holiday weekend, so check your parent portal for updated classes times and new schedule updates.
Federal Holidays the Gym Is Closed
• New Year's Day (January 1).
• Memorial Day (Last Monday in May).
• Independence Day (July 4) (except for summer camp campers)
• Labor Day (First Monday in September).
• Thanksgiving Day (Fourth Thursday in November).
• Christmas Day (December 25).
Q. What types of classes can you offer my child(ren)?
A. We offer instructional gymnastics from ages 18 months to 18 years of age all year round. We offer gymnastics camps in the summer for all levels from half day (9:00am-Noon) three-hour camps for beginners and intermediate levels to higher level full-day camps which are six hours of classes (9:00am-4:00pm) with a one hour lunch break. Lastly, we offer year round yoga classes for all. In addition, we offer empowerment workshops for yoga and gymnastics as well as clinics, and private lessons on occasion.
Q. If I refer a friend, can I receive referral credit?
A. Yes, we love referrals! You receive $25 in tuition credit for the month when you refer a friend.
Q. What types of discounts do you offer for sibling?
A. There is a 10% discount for each additional member of the immediate family calculated on the instructional gymnastics class(es) at Dominique Moceanu Gymnastics Center (DMGC). Private lessons are not included.
Q. What are your teacher’s qualifications?
A. All of our part-time and full-time staff teaching your children are USA Gymnastics safety certified, have received their Safe Sport I, II, and III certification and have had background checks passed. Each staff members years of experience will vary. To find out more about our staff, feel free to review their biographies in our “staff” section online.
Q. What are apparel requirements?
A. Boys may wear T-shirts tucked into shorts, and Girls may wear leotards with or without tights. NO chewing gum or dangling jewelry. Hair should always be pulled neatly and securely away from the face so that is stays up for the entire workout. Girls should not wear bows or other large hair ornaments that may cause discomfort during activity. All students should not wear any type of shoes in the gym during practice. Personal items should be left in cubby holes. Jewelry should not be worn during classes. PLEASE LEAVE JEWELRY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their full name.
Q. Can I register online for yoga classes?
A. Yes, download the Mindbody app and register through your phone app or online through our official website.
Q. What should I wear to yoga class?
A. A stretchy pair of long tights and a tank top is acceptable. Some individuals come to class with a long sleeved shirt until they warm up, and then they take it off to remain in their sporty tank top. Whatever you wear, it should be flexible and comfortable since the body is moving in many directions during class.
Q. Can my daughter or son take classes even if she is currently at another gym with a team program?
A. Definitely! Use our facility as a supplement to your child’s training in any way you wish whether it’s for yoga or gymnastics, you are always welcome! Dominique wants to assist as many children as possible attain their goals, enjoy the sport safely, as well as provide insight. Sometimes a gymnast requires additional hours work on those specific skills s/he may want to improve upon, and this time spent on skill work can be achieved through our camps or classes. Many gymnastics clubs don’t offer the yoga classes we do, so please pop in any time and take a class! It is advised to register online for the advanced gymnastics classes if you are a team level gymnast in order to make sure spots are available. High school gymnasts are welcome here as well for additional training any time of the year. The Advanced Gymnastics II class is taught by Dominique Moceanu, and will be the highest level class offered prior to moving to a team program gym club. In this class, students will focus on specific skill work with specific goals per week, and any students “popping in” can join the flow of the class. We will work on many things, but the focus is deep skill and technical work to meet the needs of each individual’s goal. This is a great way to introduce supplemental training if you visit us from an existing team program gym. There’s many ways to improve your gymnastics, so think outside the box!
Q. Can I drop my child(ren) off at a gymnastics class and take a yoga class simultaneously?
A. Of course! In fact, it is encouraged as we are a center where safety of sport, as well as health and fitness, is central in all we do. We want families to destress while their children are taking a class! It’s a win-win for everyone! Families are always encouraged to pop in to a yoga class for their own well-being and physical fitness!
Q. Can children participate in yoga?
A. Definitely! There are age appropriate sessions throughout the week. Please view the online schedule for the yoga classes offered for children.
Q. Can I invite a friend to take a yoga class?
A. Definitely! Bring a friend to any yoga class at any time, and they can receive our “drop in” rate. Just remember to register your guest online so we have appropriate space. If you forget, stop by our front desk to make sure space is available! Call ahead of time to double check spacing if you haven’t registered your guest online. We will do our best to accommodate; however, spacing is limited once the session fills up.
Q. How long are the instructional gymnastics sessions?
A. Twelve week sessions.
Q. How are payments taken?
A. Class payments are typically taken online when one registers for a class. However, you may be able to pay in person at our front office if need be. It is advised to register online to make sure we have the appropriate instructor/gymnast ratio for the class. Gymnastics class payments are paid monthly (on the 25th) once you become a member of our program.
Q. Is there an annual family membership fee?
A. Yes, we have annual membership dues of $40/person paid at the time of registration with our program. This fee solely covers insurance costs and safety needs. Annual membership dues will occur on your anniversary month every year thereafter. There is also a Gold Medal Membership option which gives discounts for our pro shop as well as has other perks and benefits. Please check with our front office for this option if you are interested.
Q. Is there a key fob available?
A. Yes, in the interest of improving safety measures our gymnastics facility, we will have a key fob for each member in order to keep our children and members safer. Once you are no longer a member, the fob must be returned to our font desk along with the withdrawal form filled out. (Withdrawal Form) There is a $25 fob fee if stolen or lost.
Q. How are private lessons conducted?
A. All private lessons with our staff are scheduled through our front desk. For private lessons with Dominique Moceanu, please book online through her official website. Our policy for private lessons is that no child is ever to be alone with any adult teaching the private lesson. There should always a parent/guardian/or adult 21 years of age or older sitting in on the lesson at all times. If this cannot be arranged, the private lesson may not take place.
Q. Should my child(ren) take only one class per week?
A. It is advised that if you wish for your child to improve their skills at a faster rate, you take two classes per week (if possible). However, one class a week is always acceptable. The results may come much faster, however, if two classes a week are taken. It is truly up to each family to decide how many classes they wish to participate in. Just keep in mind, if one is seeking to improve faster and loves the sport, two classes a week is ideal for ideal physical fitness and improvement.
Q. Do you host camps and birthday parties?
A. Yes, we do. Please register for our camps and birthday parties on our website. Our camps run mainly throughout the summer. We offer half-day (9am-noon) and full-day (9am-4pm with a one hour lunch break) camps. Check online for availability on our “Camp” tab. Our camps have a payment in full option as well as payment plan options. There is a non-refundable reservation fee of $75.00 for camp. There is also an early bird special if you reserve your spot within the early bird timeframe. See the dates when you click on “register for camp” from our camp tab. For birthday parties, we have Gold 🥇, Silver 🥈, and Bronze 🥉 Medal Birthday Party Packages. We also have a Gymnastics 🤸♀️ and Yoga 🧘♀️ birthday party packages which is fun for the entire family! Visit our birthday party 🎉 tab on our website for more detailed information about each option, and to also register. There is a non-refundable birthday party reservation fee of $100.00 for any birthday party. The remaining balance is due before the party or at the time of the birthday party.
Q. Can I stop in for open gym on Friday nights and bring a friend who hasn’t done gymnastics or isn’t a member at the gym?
A. Definitely! Our staff will give proper instruction about safety prior to every open gym class. Friday nights are always more fun with friends so bring as many as you wish to get exposure to gymnastics, jump on the trampoline, attempt to climb our rock wall, and simply join us for the overall fun! Karaoke time is included for those who wish to participate! Karaoke is optional, however! The fee is $20.00 an hour. If you choose to stay for both hours, the fee is $40.00. You can pre-pay online through the online portal which is preferred so we can have a proper head count each ahead of time for staffing. You may pay when you arrive if we have space as well, but only if we have not reached capacity. It’s always suggested to register online via the parent portal for open gym!
Q. What is your refund policy?
A. Dominique Moceanu Gymnastics Center (DMGC) does not offer credits and/or refunds for cancelled of classes due to holiday, vacation, illness, weather or any other reason. All sales are final for any product and/or service purchased and/or provided by DMGC.
Q. What is your withdrawl/drop procedure?
A. We always hate to see you go, but know that it’s a possibility, so please fill out our withdrawal form, and hand deliver it to the front desk. You cannot send it via email or by fax. This is the only way to drop a class. All key fobs mist be returned at the time the withdrawal form is submitted as well. If the key fob is lost or stolen, there is a $25.00 fee for it. PARENTS MUST NOTIFY THE GYM TO DROP A STUDENT FROM CLASS. You must fill out our withdrawal form and hand delivered to our front desk. This is the only way to drop a class. All key fobs mist be returned at the time the withdrawal form is submitted as well. If the key fob is lost or stolen, there is a $25.00 fee for it. Please note: You are responsible for payment for your student's classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify the staff VIA WRITTEN NOTICE. Please do not rely on your student to verbally let us know that he/she will no longer be attending classes. If a student stops coming to class without notification then that student's account will be charged for the additional 30 days. This charge will be for holding the student's place in that class instead of offering that place to one of the many on a waiting list.
Q. What payment types do you accept?
A. We accept Cash, Check, Visa, Discover, American Express and Master Card.
Schedule subject to change based on availability. Please call ahead to assure that your class is available. The minimum class size is 3 children and we reserve the right to cancel any class that does not meet the minimum number of children. You are more than welcome to join a class at anytime as long as there are available spots in the class. We will prorate the tuition accordingly.